Tuesday, 31 May 2011

Customer Experience Management

“One customer well taken care of could be more valuable than $10,000 worth of advertising.”
- Jim Rohn, American Foremost Business Philosopher

Welcome to Toplink's First Customer Experience Management Conference in Malaysia - Customer Experience Evolution!

Book your date with us on 12th - 14th September 2011 at Kuala Lumpur, Malaysia to gain great business intelligence strategy of Customer Experience Management! This event will provide you with great insights on:

  • How to be different and stands out from your competitors at the eye of customers!
  • How to engage your employees across organization to send a consistent CEM messages to your target market
  • How to successfully measuring customer satisfaction to tackle weak points in your CEM strategy
  • Identifying the map to seek more revenue and keeping your CEM consistent!

Hurry up! Register now to enjoy our Early Bird Rate before 31st July 2011!

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